A design leader who gets the right things done with common sense.
As a design leader, my role is to collaborate and contribute to defining and visualizing a vision that helps the organization move forward with clarity. I focus on the big picture, connect various parts of the ecosystem, and build alliances to drive progress.
Design Leadership
As a manager, I create a supportive and safe place for everyone to bring their best self to work, mentor team members to level up, provide fair opportunities for professional growth, and hold them to high standards and accountability.
Design Management
At my most recent role at Clover:
Participated in designing a sustainable design organization.
Advocated and drove forward the creation of experience frameworks.
Built a vision of next-gen point-of-sale (POS) system that focused on workflows and optimized for ease of development.
Successfully launched products for small businesses including Clover’s POS experience, its mobile apps, and dashboard for business management.
What I did
At my previous role at SAP:
Managed and mentored a team of Product Designers responsible for defining framework for Conversational User Experience for Enterprise.
Led various teams to collaborate with clients (Nestle, RedBull, Steelcase), and co-create solutions for their accounting, marketing planning [↖︎], and warehouse management software respectively.
Clover’s point-of-sale and business management system my team worked on:
Powered more than 700K small and medium-size businesses to run their operations.
Processed $313 billion in GPV.
Contributed to 25% YoY company growth.
SAP’s marketing planning software co-created with RedBull was implemented in its 89 locations worldwide.
Business Impacts
And more …
Learn more about my two decades of experience in various spaces, or contact me.